Your Privacy Choices
As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.
Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.
Are your products authentic?
Yes. Every item we sell is carefully inspected to ensure it is 100% authentic. We do not sell counterfeit or replica products.
What are the size breakdowns for grade school, preschool, toddler and infant in shoes?
Grade School: 3.5Y-7Y
Preschool: 10.5C-3Y
Toddler: 2C-10C
Infant: 0C-4C
Do you sell both new and pre-owned items?
Yes! We offer a mix of brand-new, gently used, and vintage sneakers and clothing. Each product listing clearly states its condition.
How do I know the condition of an item?
Every listing includes a detailed description, photos, and a condition rating (if applicable) so you know exactly what to expect before purchasing.
Are all sales final?
Unless otherwise stated, all sales are final. Please review product descriptions, sizing, and photos carefully before placing your order.
Do you offer returns or exchanges?
Returns and exchanges are only accepted if you receive the wrong item or an item that differs significantly from its description. Please contact us within 48 hours of delivery.
Can I change or cancel an order?
When an order is sent to us from our site, we are unable to change your order. The order is automatically processed as soon as you press "Place Order." Depending on the status of your order, we cannot guarantee your order can be canceled. If you want to add an item to a recently placed order, please place a new order.Your receipt of an electronic or another form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept, decline, or limit your order for any reason, whether or not your credit card has been charged. If your credit card has been charged and your order is canceled, you will receive a refund credit to your account. We reserve the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item.
How long does shipping take?
Orders are typically processed within 1–3 business days. Delivery times vary depending on your location and the shipping method selected at checkout.
Do you ship internationally?
We currently ship to all 50 U.S. states and Puerto Rico (PR). At this time, we do not offer international shipping. Thank you for your understanding!
Will I receive tracking information?
Yes. Once your order has shipped, you'll receive a tracking number via email so you can follow your package.
How do your items fit?
Sizing may vary by brand. We recommend checking the listed size and comparing it to your own measurements or referring to the brand's sizing guide before purchasing.
Can I reserve an item?
Unfortunately, we do not hold or reserve items. Products are sold on a first-come, first-served basis.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, Shop Pay, Apple Pay, Google Pay, and other secure payment methods available at checkout.
Do you restock sold-out items?
Some items may be restocked, but many of our products are limited edition, vintage, or one-of-one. Once they're gone, they may not return.
How can I contact customer support?
You can reach us through our Contact page or by email. We'll get back to you as quickly as possible during business hours.
Can I cancel my order?
Orders can only be canceled if they have not yet been processed or shipped. Please contact us immediately if you need to make changes.
How should I care for my sneakers and clothing?
We recommend following the care instructions provided by the manufacturer. Proper cleaning and storage will help keep your items looking their best.
Do you buy or accept trades?
We occasionally buy or trade sneakers and designer clothing. Contact us with photos and details, and we'll let you know if we're interested.